Privacy Policy

10K USED GEAR LIMITED

 

PRIVACY POLICY

We are a business to business company. We will only use the information that we collect about you and your company lawfully (in accordance with the Data Protection Act 1998).

We collect information about you when you register with us or place an order for products or services. Website usage information is collected using cookies. In short, we collect data from you:

  • To allow us to process your order or issue a quotation/Proforma Invoice.
  • To provide you with the best possible service.
  • Your name – so we know what to call you.
  • Email address – so we can email you order confirmations, delivery delays, etc.
  • Address – so we can deliver your order.
  • Telephone number – if we have a delivery problem or to talk to you about your order.
  • Credit/debit card details are processed via Paypal
  • We do not collect sensitive data about individuals
  • We automatically collect some technical information from devices and web browsers
  1. Marketing
    1. We also offer an email newsletter. If you no longer wish to receive our newsletter then unsubscribe here. If there are any issues concerning this just email us at [email protected]
  2. Third parties
    1. We do NOT pass your details on to anyone else for marketing purposes other than:
      1. We use Google analytics for statistics and to help improve site, some anonymised technical data is collected/shared with Google.
      2. We use Mailchimp to deliver newsletters and therefore share Email and name details to facilitate this
    2. Our data and is held securely for our use only. Currently this includes our email marketing and our service/product review requests.
  3. Access to your information
    1. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us or logging into your account. If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us or updating it yourself via the My Account link.
    2. The personal and company information which we hold will be held securely in accordance with our internal security policy and the law. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers, for tax purposes.

 

COOKIES

  1. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
  2. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However many of our website features will not function as a result.
  3. How does the 10Kused .com use cookies?
    1. We use different types of cookies for different things, such as:
    2. Analysing how you use the 10Kused.com
    3. Giving you a better, more personalised experience
    4. Recognising when you’ve signed in
  4. Types of Cookies
    1. Strictly Necessary cookies
    2. These cookies let you use all the different parts of 10Kused.com. Without them services that you have asked for cannot be provided.
    3. Some examples of how we use these cookies are:
      1. Signing into the 10Kused.com
      2. Remembering previous actions such as text entered into a registration form when navigating back to a page in the same session
    4. Performance cookies
      These help us understand how people are using the 10Kused.com online, so we can make it better.
      We use Google Analytics who set their own performance cookies. You can opt out of these cookies here.
    5. We use MailChimp to deliver our newsletters to those that have opted-in to receive them. You can opt out of these cookies here.
    6. Some examples of how we use these cookies are:
      1. To collect information about which web pages visitors go to most often so we can improve the online experience
      2. Error management to make sure that the website is working properly

Further questions

If you have any questions/comments about privacy, you should contact us at [email protected]